The AI Receptionist That Answers Every Call, 24/7
Our AI call handler answers your phone like a real person, booking appointments, capturing leads and handling enquiries around the clock. Never miss another after-hours call to the competitor down the road.
“Making your life easier. One flow at a time.”
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What Our AI Phone Agent Actually Does
Far more than an answering machine. Here's what your AI voice agent handles on every call.
Natural, Human-Like Conversation
Your AI voice agent holds a real, multi-turn conversation, handles interruptions and unexpected answers, and replies in about a second, none of that robotic "press 1 for sales" nonsense.
Trained On Your Business
The AI call handler is trained on your services, pricing, delivery times, FAQs and objections, so it answers accurately, like your most knowledgeable team member.
Books Appointments Live
It checks availability and books jobs, viewings and appointments straight into your calendar during the call, then sends the confirmation.
Qualifies & Captures Leads
Your AI phone operator asks the right questions, qualifies the enquiry and captures every detail, so you follow up with warm, ready-to-close leads.
Warm Transfer To A Human
When a call genuinely needs a person, the AI call agent transfers it to the right team member, with the context already gathered.
Post-Call Summaries
After every call you get a clean summary, the caller's details and the next steps, perfect for chasing the lead and closing the deal the next day.
Outbound & Follow-Up Calls
Beyond answering, your AI answering service can make outbound calls too, qualifying leads, chasing quotes, confirming appointments and running surveys.
Connects To Your Tools
It plugs into your CRM, calendar and automation tools, so captured leads and call data flow straight into the systems you already use.
Branded ID & Multilingual
Outbound calls show your business name so people actually pick up, and your AI telephone answering service can speak to callers in multiple languages, 24/7.
Test Our AI Call Agent Yourself
Sceptical about whether our AI phone operators live up to the hype? We practise what we preach. Call ours using the number below and put it to the test, the results might surprise you.
📞 01282 221246What Our AI Can (And Can't) Do
We won't pretend our AI is a human. It isn't, and it doesn't need to be. Here's exactly where it wins.
🚫 What Our AI Receptionist Isn't
- ✕ A replacement for your human team
- ✕ A robotic "press 1 for sales, 2 for support" menu
- ✕ A voicemail that loses you the lead
- ✕ Pretending to be human when it isn't
- ✕ Perfect, no AI is, and we're upfront about that
✅ What Our AI Receptionist Is
- ✓ A real, reactive conversation that replies in ~1 second
- ✓ Always on, after hours, weekends and overflow
- ✓ The gap-filler when no human is available
- ✓ Far cheaper than staffing quiet, out-of-hours phones
- ✓ The difference between a captured lead and a missed one
How We Build Your AI Receptionist
Fully done-for-you. We learn your business inside out, then build and train an AI call handler that sounds like you.
1. Learn Your Business
We deep-dive into your services, pricing, delivery times, common questions, objections and every call scenario your team handles.
2. Build & Train
We build your AI call flow and train the voice agent on everything about your business, so it answers like a seasoned member of staff.
3. Connect To Your Tools
We plug the AI into your calendar, CRM and phone system, so bookings and captured leads flow straight into the tools you already use.
4. Test Rigorously
We call it ourselves, stress-test the edge cases and unexpected inputs, and fine-tune the voice, tone and responses until it's sharp.
5. Launch & Optimise
We go live on your number, monitor real calls, and keep improving your AI phone operator over time as your business evolves.
6. Ongoing Support
We stay on hand after launch, refining responses as your offering changes and making sure your AI receptionist keeps performing.
Two Ways To Run Your AI Call Agent
Pick the level of intelligence your calls need. Here's the difference before you see the pricing.
Straight-Line Call Flow
Best for straightforward enquiries. A reliable, structured AI receptionist that answers questions, captures details and books calls, following a clear, proven path on every call. Consistent, affordable, and perfect for businesses that mainly need calls answered and leads captured.
Advanced Reasoning Sales Agent
For businesses that want to sell on the call. This AI call agent uses on-the-spot sales techniques, reactive objection handling and advanced sales psychology, all reactive to the conversation and the prospect. It identifies pain points, gathers intelligence, then feeds that intelligence into your sales follow-ups.
AI Receptionist Pricing
Two products, four tiers each. Simple monthly call-time, plus a one-off setup to build and train your agent.
Straight-Line Call Flow
Best for straightforward enquiries, answered, captured and booked.
- ✓ 24/7 human-like call answering
- ✓ Trained on your business & pricing
- ✓ Live appointment booking
- ✓ Lead capture & post-call summaries
- ✓ Warm transfer to your team
- ✕ Advanced reasoning
- ✕ Reactive objection handling
- ✕ Sales psychology & pain-point discovery
- ✕ Intelligence gathering for follow-ups
Advanced Reasoning Sales Agent
For businesses that want the AI to actively sell, handle objections and gather intel.
- ✓ 24/7 human-like call answering
- ✓ Trained on your business & pricing
- ✓ Live appointment booking
- ✓ Lead capture & post-call summaries
- ✓ Warm transfer to your team
- ✓ Advanced reasoning
- ✓ Reactive objection handling
- ✓ Sales psychology & pain-point discovery
- ✓ Intelligence gathering for follow-ups
Call time is shared across all inbound and outbound calls. Call estimates are approximate and depend on your average call length. Tier 4 is fully bespoke, book a call for a tailored quote built around your volumes.
Trusted by hundreds of businesses across the UK
What Businesses Say About Our AI Call Handler
“We had The Legacy Flow set up an AI chatbot on our site and it's been picking up 2-3 solid enquiries a day that we'd have just missed before. Didn't expect it to work this well this fast.”
“Their AI receptionist answers everything we used to miss after 5pm. We're booking appointments we simply weren't getting before, and it sounds like one of our own team on the phone.”
“Good, straightforward AI chatbot setup. It answers the same questions our team used to repeat all day, and we're getting more people through to booking because of it.”
“Legacy set us up with an AI agent that handles our reporting every Monday morning, no chasing anyone for it anymore. Solid team, know what they're doing.”
“We were losing leads overnight and on weekends before their AI receptionist went in. Now it's picking up calls at 2am and booking them straight into our calendar. That alone paid for itself in the first month.”
“Their AI content agent has been publishing to our site daily without us lifting a finger, and we're actually ranking for terms we never had the time to target before.”
“The AI chatbot handles most of our pre-sale questions now. We're seeing more people convert because they're getting answers in seconds instead of waiting on email.”
“Their AI chatbot is bringing in around 2 solid enquiries a day we weren't getting before. Simple to set up, and it's already paying for itself.”
“More enquiries coming through since the AI receptionist went live. It answers calls when we're out with clients and books them straight in. Good team, easy to work with.”
“Their AI agent handles our admin reporting now, saves us hours every week. Everything's just there waiting for us Monday morning instead of us having to pull it together.”
Stop Losing Leads To Voicemail
Book a call to hear your own AI receptionist in action, or test ours right now on 01282 221246. Making your life easier, one flow at a time.
AI Receptionist Questions, Answered
Everything about our AI call handlers, AI phone operators and voice agents. Pick a category.
AI Receptionist Basics Q&As
An AI receptionist is an intelligent AI voice agent that answers your business phone like a real person. Also known as an AI call handler, AI call agent or AI phone operator, it uses advanced reasoning to hold natural conversations, answer questions and book appointments 24/7.
An answering machine just records a message. Our AI phone operator actually talks with the caller, answering questions, qualifying the lead and booking appointments in real time, then sending you a full summary afterwards.
Any UK business that takes inbound calls, trades, clinics, salons, law firms, estate agents, garages and more. If missed calls cost you jobs, an AI answering service pays for itself quickly.
Yes. Unlike a single receptionist, your AI call answering service can handle many simultaneous calls, so nobody waits on hold and no lead is missed at peak times.
Absolutely. Your AI telephone answering service answers every call around the clock, evenings, weekends and holidays, so you capture the leads your competitors miss.
Human-Like Voice & Conversation Q&As
You can tell it's AI, and we're honest about that, but it doesn't sound like a robotic voicemail. It holds a natural, reactive conversation and replies in about a second. If you prefer, we can have it introduce itself as AI upfront.
In roughly one second. There are no long, awkward pauses, so the conversation feels natural and callers stay engaged instead of hanging up.
Yes. Because it's powered by advanced reasoning rather than a rigid script, it handles interruptions, tangents and unexpected answers, then steers the call back on track.
Not at all. There are no rigid phone-tree menus. Your AI receptionist has a real conversation and works out what the caller needs, the opposite of an old-school IVR.
Yes. Your AI answering service can converse with callers in multiple languages, which is ideal for UK businesses serving diverse communities.
AI Call Handling & Booking Q&As
Yes. It checks availability and books jobs, viewings and appointments straight into your calendar during the call, then sends a confirmation to the caller.
It can. When a call genuinely needs a person, your AI call agent performs a warm transfer to the right team member, passing along the context it has already gathered.
Every call. It qualifies the enquiry, captures the caller's details and logs the next steps, so you follow up with warm, ready-to-close leads.
Yes. Beyond inbound answering, your AI voice agent can run outbound calls, qualifying leads, chasing quotes, confirming appointments and running surveys.
You get a clean post-call summary with the caller's details, what was discussed and the recommended next step, perfect for chasing the lead and closing the deal the next day.
AI Receptionist Setup & Training Q&As
We learn your business in detail, build your AI call flow, train the voice agent on your services, pricing and objections, then rigorously test it before launching on your number.
Yes. It's trained on your products, pricing, delivery times, FAQs and common objections, so it answers accurately, like your most experienced team member.
Because we specialise in this and handle it all for you, most AI receptionists can be built, trained and launched quickly. We'll give you a clear timeline on your call.
It does. Your AI call handler plugs into your CRM, calendar and automation tools, so captured leads and call data flow straight into the systems you already use.
Yes, we set your AI voice agent up to work with your existing number, and calls can display your branded caller ID on outbound.
Pricing & Call Volumes Q&As
Our Straight-Line Call Flow starts at £300/mo plus a £1,000 one-off setup. The Advanced Reasoning Sales Agent starts at £600/mo. Both scale by monthly call-time; see the pricing section above for all tiers.
Tiers are based on call-time: 4 hours (~50–100 calls), 8 hours (~100–200), or 16 hours (~200–400). Volumes are approximate and depend on your average call length. Need more? Tier 4 is bespoke.
The Straight-Line Call Flow is best for straightforward enquiries. The Advanced Reasoning Sales Agent adds on-the-spot sales techniques, reactive objection handling, sales psychology, pain-point discovery and intelligence gathering for your follow-ups.
For out-of-hours and overflow, far cheaper. You're not paying a salary to sit and wait for calls that mostly come in office hours, you pay for call-time, and never miss a lead.
Yes, a one-off £1,000 setup covers learning your business, building your AI call flow, training and testing before launch. Monthly pricing then depends on your call-time tier.
Trust, Transfers & Control Q&As
It's built with guardrails and can perform a warm transfer to a human when needed, or take a message and log the details, so no caller is left stuck.
No. Our AI phone operator is designed to fill the gaps where there'd otherwise be no one, after hours, lunch breaks, busy periods and overflow, not to replace your team.
We take data seriously and build your AI receptionist into trusted, industry-standard tools. We're happy to walk through exactly how your call data is handled on your call.
Completely. During setup we script the tone, the key answers and the do's and don'ts, then test it thoroughly before launch. You sign off on exactly how it behaves, and we can refine it any time.