The AI Chatbot That Answers Visitors In Seconds
Our AI chatbots and customer service bots answer questions, guide visitors and capture leads on your website 24/7, replacing lengthy contact forms and endless FAQ scrolling with instant, on-demand help.
“Making your life easier. One flow at a time.”
Why Every Website Needs An AI Chatbot
Chatbots aren't replacing people the way an AI receptionist replaces a missed call, they're replacing lengthy contact processes and repetitive Q&A. On-demand help is simply the way the world now works.
Looking For Something Specific?
Instead of clicking through page after page, visitors just ask the AI chatbot and get the exact answer in seconds. No hunting, no bouncing off your site.
Just Want A Phone Number?
No more scrolling to the footer. Your AI customer service bot serves up your phone number, opening hours or address instantly, the moment they ask.
Not Sure What They Need?
The chatbot guides undecided visitors to the right product, service or page, turning "just browsing" into a captured, qualified lead.
Is Your Team Drowning In The Same Questions?
Your sales team is constantly tied up answering the same inbound questions: "What are your prices?" "Do you cover my area?" "What time do you open?" The same handful of questions, over and over, takes them away from the work that actually moves the business forward. Your AI chatbot answers those questions instantly, around the clock, and only hands a conversation to a human when it genuinely needs one, taking that repetitive workload off your team's plate so they can get back to selling.
What Our AI Chatbot Actually Does
An intelligent AI chat assistant that does far more than pop up and say "hi".
Instant Answers, 24/7
Trained on your website and content, your AI chatbot answers questions about pricing, services, delivery and more, instantly, day or night.
Guides Visitors To The Right Place
Using intelligent flows and clickable options, the AI chat assistant points people to the exact page, product or service they're after.
Captures & Qualifies Leads
Your lead-capture chatbot collects names, emails and phone numbers, qualifies the enquiry, and drops the lead straight into your CRM.
Deflects Repetitive Q&A
The AI customer service bot resolves the common questions your team answers all day, cutting support load and freeing up your staff.
Hands Off To A Human
When a conversation needs a person, the chatbot passes it to your team with the full context, no repeating, no frustration.
Works Everywhere
Deploy the same conversational AI on your website, WhatsApp and social channels, and even as a voice agent, all from one platform.
Connects To Your Tools
Integrates with your CRM, Shopify, helpdesk, spreadsheets and email, so every conversation and lead flows into the tools you already use.
Analytics & Multilingual
See exactly what visitors ask and how much is resolved automatically. Your AI web chat can also speak multiple languages, with GDPR-friendly data handling.
Improves Enquiry Quality
The chatbot can proactively pop up and ask for a visitor's name, email and what they need, so the leads that reach your team arrive warm, qualified and ready to close.
Test Our Chatbot
Our site-wide chatbot has been sitting in the corner this whole time. We can also embed one directly into a page like this, so it feels like part of your site. Same bot, different build. Go on, give it a test.
(drop your chat widget or iframe in this box)
AI Chatbots Aren't Here To Replace Humans
They're here to replace the lengthy contact processes and repetitive questions that eat your team's time, while giving customers help on demand.
🚫 What Our AI Chatbot Isn't
- ✕ A replacement for your support team
- ✕ A human pretending to be human
- ✕ Able to do absolutely everything a person can
- ✕ Perfect, no AI is, and we say so
- ✕ A gimmicky pop-up that annoys visitors
✅ What Our AI Chatbot Is
- ✓ Instant, on-demand answers 24/7
- ✓ The end of lengthy contact forms & repetitive Q&A
- ✓ A guide that gets visitors exactly where they need to go
- ✓ Honest about being AI, with human handoff when needed
- ✓ A lead-capture machine that works while you sleep
How We Build Your AI Chatbot
Fully done-for-you. We map your customer journeys, build the flow, train it on your business and launch it on your site.
1. Learn Your Business
We map your most common questions, your customer journeys and the actions you want visitors to take, from booking to buying.
2. Build The Flow
We build your conversational flow (simple straight-line, branching, or full reasoning) tailored to how your customers actually behave.
3. Train On Your Content
We train the AI chatbot on your website, pricing and FAQs, so it answers accurately and in your tone of voice.
4. Connect To Your Tools
We connect it to your CRM, calendar and helpdesk, so every conversation and captured lead flows into the tools you already use.
5. Launch & Optimise
We embed it on your site, watch real conversations, and keep refining your AI customer service bot to resolve more and convert more.
6. Ongoing Support
We stay on hand after launch, updating the bot as your business changes and making sure it keeps performing.
Three Levels Of AI Chatbot
From a simple lead-capture bot to a fully reasoning AI assistant. Here's the difference before you see the pricing.
Simple Lead-Capture Chatbot
A straight-line flow, 5–8 steps. It asks simple questions and captures a lead, no advanced AI. If it asks for an email and the visitor gives a blunt reply, it simply moves to the next step. Perfect for getting contact details fast.
Advanced Guided Flow
A 10–15 step journey that branches 4–5 ways (up to 50–75 total steps). Instead of a basic "what's your email?" flow, it gives visitors options to click and guides them down the right path. Advanced, but still straight-line, no reasoning.
AI Reasoning Chatbot
Everything in the guided flow, plus advanced reasoning. When a visitor goes off-script, say they reply bluntly to an email request, this bot understands, apologises, and asks how it can help, instead of ignoring them. It reacts intelligently to anything.
AI Chatbot Pricing
Three products, priced by conversation volume. Monthly usage scales with credits; the one-off setup reflects how complex your build is.
Simple Lead-Capture
A quick 5–8 step bot that captures leads on autopilot.
- ✓ Embeddable website chat widget
- ✓ Instant 24/7 replies
- ✓ Lead capture (name, email, phone)
- ✓ Simple 5–8 step flow
- ✕ Guided 10–15 step journeys
- ✕ Branching logic (up to 50–75 paths)
- ✕ Knowledge-base trained answers
- ✕ Advanced reasoning / off-script handling
Advanced Guided Flow
A branching 10–15 step journey that guides visitors with clickable options.
- ✓ Embeddable website chat widget
- ✓ Instant 24/7 replies
- ✓ Lead capture & qualification
- ✓ Guided 10–15 step journeys
- ✓ Branching logic (up to 50–75 paths)
- ✓ Clickable options & CRM integration
- ✕ Knowledge-base trained answers
- ✕ Advanced reasoning / off-script handling
AI Reasoning Chatbot
The guided flow plus true AI reasoning that handles anything visitors throw at it.
- ✓ Embeddable website chat widget
- ✓ Instant 24/7 replies
- ✓ Lead capture & qualification
- ✓ Guided 10–15 step journeys
- ✓ Branching logic (up to 50–75 paths)
- ✓ Knowledge-base trained answers
- ✓ Advanced reasoning / off-script handling
- ✓ Human handoff & full integrations
Every plan includes a £1,000 one-off setup covering the build, training and launch of your chatbot. Choose Growth, Scale or Bespoke based on the conversation volume and level of capability your business needs, then move up as demand grows. All volumes are approximate, so book a call for an exact quote.
Trusted by hundreds of businesses across the UK
What Businesses Say About Our AI Chatbots
“We had The Legacy Flow set up an AI chatbot on our site and it's been picking up 2-3 solid enquiries a day that we'd have just missed before. Didn't expect it to work this well this fast.”
“Their AI receptionist answers everything we used to miss after 5pm. We're booking appointments we simply weren't getting before, and it sounds like one of our own team on the phone.”
“Good, straightforward AI chatbot setup. It answers the same questions our team used to repeat all day, and we're getting more people through to booking because of it.”
“Legacy set us up with an AI agent that handles our reporting every Monday morning, no chasing anyone for it anymore. Solid team, know what they're doing.”
“We were losing leads overnight and on weekends before their AI receptionist went in. Now it's picking up calls at 2am and booking them straight into our calendar. That alone paid for itself in the first month.”
“Their AI content agent has been publishing to our site daily without us lifting a finger, and we're actually ranking for terms we never had the time to target before.”
“The AI chatbot handles most of our pre-sale questions now. We're seeing more people convert because they're getting answers in seconds instead of waiting on email.”
“Their AI chatbot is bringing in around 2 solid enquiries a day we weren't getting before. Simple to set up, and it's already paying for itself.”
“More enquiries coming through since the AI receptionist went live. It answers calls when we're out with clients and books them straight in. Good team, easy to work with.”
“Their AI agent handles our admin reporting now, saves us hours every week. Everything's just there waiting for us Monday morning instead of us having to pull it together.”
Give Your Website A 24/7 Assistant
Book a call and we'll build an AI chatbot that answers questions, captures leads and takes work off your team, making your life easier, one flow at a time.
AI Chatbot Questions, Answered
Everything about our AI chatbots, AI customer service bots and chat assistants. Pick a category.
AI Chatbot Basics Q&As
An AI chatbot is an intelligent AI chat assistant that talks to your website visitors, answering questions, guiding them and capturing leads. Also called an AI customer service bot or conversational AI, it works 24/7 with no waiting and no queues.
Live chat needs a human on the other end. An AI customer service bot answers instantly, around the clock, and only involves your team when a conversation genuinely needs a person.
Any business with a website, service companies, clinics, e-commerce, SaaS, agencies and more. If visitors ask the same questions or leave without getting in touch, an AI chatbot captures those lost leads.
No. Our AI chatbots replace lengthy contact forms and repetitive Q&A, not people. They handle the routine, on-demand questions and hand off to your team for anything that needs a human touch.
Yes. Your AI chat assistant answers visitors instantly at any hour, so you capture leads and resolve questions even while your team sleeps.
What It Can Do Q&As
Trained on your website and content, your AI customer service bot answers questions about pricing, services, delivery, opening hours, phone numbers and more, instantly and accurately.
Yes. Our lead-capture chatbots collect names, emails and phone numbers, qualify the enquiry, and send the lead straight into your CRM so nothing slips through.
It can. Using intelligent flows and clickable options, the chatbot points visitors to the exact page, product or service they need, turning browsing into action.
Yes. When a conversation needs a person, the AI chatbot performs a handoff to your team with the full context, so the customer never has to repeat themselves.
On your website as a chat widget, and across channels like WhatsApp and social, even as a voice agent, all built and managed from one platform.
Customer Experience Q&As
It gives customers instant, on-demand help. Instead of scrolling your site or filling in a contact form and waiting, they simply ask the chatbot and get an answer in seconds.
Yes, that's a perfect job for the bot. Rather than hunting through your pages, visitors just ask and the AI chat assistant serves up your number, hours or address instantly.
The chatbot guides them. It asks a few smart questions and points undecided visitors to the right product or service, turning confusion into a captured lead.
No. We design it to be genuinely helpful, not a gimmicky pop-up. It appears when useful and gets people answers fast, which visitors love.
Yes. Your AI web chat can converse in multiple languages, making your site accessible to more customers automatically.
Setup & Training Q&As
We map your common questions and customer journeys, build the conversational flow, train the chatbot on your content, connect it to your tools, then launch it on your site.
Yes. We train your AI customer service bot on your website content, FAQs, pricing and services, so its answers are accurate and on-brand.
It depends on the product and complexity, but because it's fully done-for-you, most chatbots can be built, trained and launched quickly. We'll give you a timeline on your call.
It does. Your chatbot connects to your CRM, Shopify, helpdesk, spreadsheets and email, so every lead and conversation flows into the tools you already use.
Not at all. We handle the build, training and embedding for you, you just start receiving leads and answered questions.
Pricing & Conversations Q&As
Our Simple Lead-Capture chatbot starts at £100/mo and the Advanced Guided Flow at £200/mo; the AI Reasoning Chatbot starts at £400/mo. Every plan has a one-off £1,000 setup. See the pricing section above for all tiers.
It uses more compute per message to understand and react to off-script replies. The simpler lead-capture and guided-flow bots cost less to run, so their monthly price is lower.
No lock-in. The setup is a one-off £1,000 and the monthly plan is simple and adjustable, so you can move up or down a tier as your volume changes.