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AI Receptionist Β· UK

The AI Receptionist That Answers Every Call, 24/7

Our AI call handler answers your phone like a real person, booking appointments, capturing leads and handling enquiries around the clock. Never miss another after-hours call to the competitor down the road.

β€œMaking your life easier. One flow at a time.”

Petty Real Smylies Wright Marshall Rapid IT
Trusted by hundreds of businesses across the UK
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AI ReceptionistDemo calling...
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☎ Incoming call
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Calls answered, day or night
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Capabilities

What Our AI Phone Agent Actually Does

Far more than an answering machine. Here's what your AI voice agent handles on every call.

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Natural, Human-Like Conversation

Your AI voice agent holds a real, multi-turn conversation, handles interruptions and unexpected answers, and replies in about a second, none of that robotic "press 1 for sales" nonsense.

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Trained On Your Business

The AI call handler is trained on your services, pricing, delivery times, FAQs and objections, so it answers accurately, like your most knowledgeable team member.

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Books Appointments Live

It checks availability and books jobs, viewings and appointments straight into your calendar during the call, then sends the confirmation.

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Qualifies & Captures Leads

Your AI phone operator asks the right questions, qualifies the enquiry and captures every detail, so you follow up with warm, ready-to-close leads.

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Warm Transfer To A Human

When a call genuinely needs a person, the AI call agent transfers it to the right team member, with the context already gathered.

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Post-Call Summaries

After every call you get a clean summary, the caller's details and the next steps, perfect for chasing the lead and closing the deal the next day.

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Outbound & Follow-Up Calls

Beyond answering, your AI answering service can make outbound calls too, qualifying leads, chasing quotes, confirming appointments and running surveys.

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Connects To Your Tools

It plugs into your CRM, calendar and automation tools, so captured leads and call data flow straight into the systems you already use.

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Branded ID & Multilingual

Outbound calls show your business name so people actually pick up, and your AI telephone answering service can speak to callers in multiple languages, 24/7.

Try It Yourself

Test Our AI Call Agent Yourself

Sceptical about whether our AI phone operators live up to the hype? We practise what we preach. Call ours using the number below and put it to the test, the results might surprise you.

πŸ“ž +44 1282 946488
Our AI receptionist is online now, go on, give it a ring
Every Call Counts

What Happens When Your Phone Isn't Answered

When a caller reaches voicemail, they may wait, ring again or try somebody else. An AI receptionist gives every call a useful next step instead.

🚫 Without An AI Receptionist

  • βœ• Missed calls whenever nobody is free to answer
  • βœ• Voicemails that leave a potential customer waiting for a reply
  • βœ• Enquiries that can go cold while your team is busy
  • βœ• Call details that have to be gathered and logged manually
  • βœ• No immediate next step for callers ready to book

βœ… With An AI Receptionist

  • βœ“ An intelligent AI voice agent trained on your business
  • βœ“ Every call answered 24/7, including busy periods and after hours
  • βœ“ Appointments and qualified enquiries captured in your CRM
  • βœ“ Follow-up emails or texts sent to your team and the caller
  • βœ“ A clear next step while the caller is still ready to act
Done For You

How We Build Your AI Receptionist

Fully done-for-you. We learn your business inside out, then build and train an AI call handler that sounds like you.

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1. Learn Your Business

We deep-dive into your services, pricing, delivery times, common questions, objections and every call scenario your team handles.

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2. Build & Train

We build your AI call flow and train the voice agent on everything about your business, so it answers like a seasoned member of staff.

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3. Connect To Your Tools

We plug the AI into your calendar, CRM and phone system, so bookings and captured leads flow straight into the tools you already use.

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4. Test Rigorously

We call it ourselves, stress-test the edge cases and unexpected inputs, and fine-tune the voice, tone and responses until it's sharp.

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5. Launch & Optimise

We go live on your number, monitor real calls, and keep improving your AI phone operator over time as your business evolves.

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6. Ongoing Support

We stay on hand after launch, refining responses as your offering changes and making sure your AI receptionist keeps performing.

Ongoing Optimisation

We Build It. Review It. Improve It.

We do not leave you with an AI receptionist to manage. The Legacy Flow reviews its performance every month and makes the improvements for you.

01

Build

Our specialists build the receptionist around your services, sales process and customer journey.

02

Review

Each month, we review calls, transcripts, bookings, common questions and missed opportunities.

03

Optimise

We improve its answers, qualification logic, knowledge and call handling. You do not retrain it yourself.

04

Report

You receive a clear monthly report showing call volume, bookings, outcomes and what we improved.

CallsRecorded and reviewed
BookingsMeasured against outcomes
ImprovementsMade for you every month

One Cycle, Every Month

Step 01

Your receptionist handles more calls.

Step 02

We use the call data to optimise it.

Step 03

You get a better AI receptionist every month.

Pricing

AI Receptionist Pricing

One clear setup fee, then choose the monthly call allowance that fits your business.

Limited-Time Monthly Offer

Sign up before the end of the month and keep your discounted monthly price for as long as your subscription remains continuously active, even when prices increase for new customers.

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One-time setup fee
Build, business training, call configuration and launch.
Β£1,000
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Grow

Β£698Β£349/month

300 minutes per month

  • βœ“ 24/7 intelligent call answering
  • βœ“ Trained on your business
  • βœ“ Lead capture and appointment booking
  • βœ“ Call summaries and monthly optimisation
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Popular
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Scale

Β£1,198Β£599/month

600 minutes per month

  • βœ“ 24/7 intelligent call answering
  • βœ“ Trained on your business
  • βœ“ Lead capture and appointment booking
  • βœ“ Call summaries and monthly optimisation
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Enterprise

Β£1,998Β£999/month

1,200 minutes per month

  • βœ“ 24/7 intelligent call answering
  • βœ“ Trained on your business
  • βœ“ Lead capture and appointment booking
  • βœ“ Call summaries and monthly optimisation
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The Β£1,000 setup fee is paid once. Monthly subscriptions are billed separately and include the call minutes shown above.

Trusted by hundreds of businesses across the UK

Sheridan GroupPriceless Discounts OnlineFive9Skip PriceRapid ITSmyliesPetty RealWright Marshall Sheridan GroupPriceless Discounts OnlineFive9Skip PriceRapid ITSmyliesPetty RealWright Marshall
Real Results

What Businesses Say About Our AI Call Handler

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β€œWe had The Legacy Flow set up an AI chatbot on our site and it's been picking up 2-3 solid enquiries a day that we'd have just missed before. Didn't expect it to work this well this fast.”

Chris Smylie
CEO Β· Smylies
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β€œTheir AI receptionist answers everything we used to miss after 5pm. We're booking appointments we simply weren't getting before, and it sounds like one of our own team on the phone.”

Nick Hale
Senior Leadership Β· Wright Marshall
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β€œGood, straightforward AI chatbot setup. It answers the same questions our team used to repeat all day, and we're getting more people through to booking because of it.”

Roselyne Gitau
CEO Β· Hyrax Safaris
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β€œLegacy set us up with an AI agent that handles our reporting every Monday morning, no chasing anyone for it anymore. Solid team, know what they're doing.”

Jack Banister
Founder & Director Β· Rapid IT
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β€œWe were losing leads overnight and on weekends before their AI receptionist went in. Now it's picking up calls at 2am and booking them straight into our calendar. That alone paid for itself in the first month.”

Phill Morris
Founder & CEO Β· Love Cinemas
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β€œTheir AI content agent has been publishing to our site daily without us lifting a finger, and we're actually ranking for terms we never had the time to target before.”

James Hampson
Finance Manager Β· Sheridan Group
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β€œThe AI chatbot handles most of our pre-sale questions now. We're seeing more people convert because they're getting answers in seconds instead of waiting on email.”

Sophie Renoso
Director Β· Priceless Discounts Online
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β€œTheir AI chatbot is bringing in around 2 solid enquiries a day we weren't getting before. Simple to set up, and it's already paying for itself.”

James Anthony Bennett
CEO Β· Skip Price
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β€œMore enquiries coming through since the AI receptionist went live. It answers calls when we're out with clients and books them straight in. Good team, easy to work with.”

James Collins Oketch
CEO Β· Twinklestar Safaris
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β€œTheir AI agent handles our admin reporting now, saves us hours every week. Everything's just there waiting for us Monday morning instead of us having to pull it together.”

Valerio Simonetti
Founder & CEO Β· Mr Organic
Get Started

Stop Losing Leads To Voicemail

Book a call to hear your own AI receptionist in action, or test ours right now on +44 1282 946488. Making your life easier, one flow at a time.

FAQ

AI Receptionist Questions, Answered

Everything about our AI call handlers, AI phone operators and voice agents. Pick a category.

AI Receptionist Basics Q&As

An AI receptionist is an intelligent AI voice agent that answers your business phone like a real person. Also known as an AI call handler, AI call agent or AI phone operator, it uses advanced reasoning to hold natural conversations, answer questions and book appointments 24/7.

An answering machine just records a message. Our AI phone operator actually talks with the caller, answering questions, qualifying the lead and booking appointments in real time, then sending you a full summary afterwards.

Any UK business that takes inbound calls, trades, clinics, salons, law firms, estate agents, garages and more. If missed calls cost you jobs, an AI answering service pays for itself quickly.

Yes. Unlike a single receptionist, your AI call answering service can handle many simultaneous calls, so nobody waits on hold and no lead is missed at peak times.

Absolutely. Your AI telephone answering service answers every call around the clock, evenings, weekends and holidays, so you capture the leads your competitors miss.

Human-Like Voice & Conversation Q&As

You can tell it's AI, and we're honest about that, but it doesn't sound like a robotic voicemail. It holds a natural, reactive conversation and replies in about a second. If you prefer, we can have it introduce itself as AI upfront.

In roughly one second. There are no long, awkward pauses, so the conversation feels natural and callers stay engaged instead of hanging up.

Yes. Because it's powered by advanced reasoning rather than a rigid script, it handles interruptions, tangents and unexpected answers, then steers the call back on track.

Not at all. There are no rigid phone-tree menus. Your AI receptionist has a real conversation and works out what the caller needs, the opposite of an old-school IVR.

Yes. Your AI answering service can converse with callers in multiple languages, which is ideal for UK businesses serving diverse communities.

AI Call Handling & Booking Q&As

Yes. It checks availability and books jobs, viewings and appointments straight into your calendar during the call, then sends a confirmation to the caller.

It can. When a call genuinely needs a person, your AI call agent performs a warm transfer to the right team member, passing along the context it has already gathered.

Every call. It qualifies the enquiry, captures the caller's details and logs the next steps, so you follow up with warm, ready-to-close leads.

Yes. Beyond inbound answering, your AI voice agent can run outbound calls, qualifying leads, chasing quotes, confirming appointments and running surveys.

You get a clean post-call summary with the caller's details, what was discussed and the recommended next step, perfect for chasing the lead and closing the deal the next day.

AI Receptionist Setup & Training Q&As

We learn your business in detail, build your AI call flow, train the voice agent on your services, pricing and objections, then rigorously test it before launching on your number.

Yes. It's trained on your products, pricing, delivery times, FAQs and common objections, so it answers accurately, like your most experienced team member.

Because we specialise in this and handle it all for you, most AI receptionists can be built, trained and launched quickly. We'll give you a clear timeline on your call.

It does. Your AI call handler plugs into your CRM, calendar and automation tools, so captured leads and call data flow straight into the systems you already use.

Yes, we set your AI voice agent up to work with your existing number, and calls can display your branded caller ID on outbound.

Pricing & Call Volumes Q&As

Every AI receptionist has a one-off Β£1,000 setup. Monthly plans are Grow at Β£349 for 300 minutes, Scale at Β£599 for 600 minutes and Enterprise at Β£999 for 1,200 minutes.

Plans include 300, 600 or 1,200 call minutes per month. The number of calls depends on average call length, and we will help you choose the right tier from your expected volume.

Yes. As your call volume changes, speak to us about moving between Grow, Scale and Enterprise so your allowance stays aligned with your business.

Your plan includes the stated call minutes plus monthly reporting, full transcripts, call-volume data, booking and conversion insights, recommended improvements, and ongoing agent and knowledge-base updates.

Yes, a one-off Β£1,000 setup covers learning your business, building your AI call flow, training and testing before launch. Monthly pricing then depends on your call-time tier.

Trust, Transfers & Control Q&As

It's built with guardrails and can perform a warm transfer to a human when needed, or take a message and log the details, so no caller is left stuck.

No. Our AI phone operator is designed to fill the gaps where there'd otherwise be no one, after hours, lunch breaks, busy periods and overflow, not to replace your team.

We take data seriously and build your AI receptionist into trusted, industry-standard tools. We're happy to walk through exactly how your call data is handled on your call.

Completely. During setup we script the tone, the key answers and the do's and don'ts, then test it thoroughly before launch. You sign off on exactly how it behaves, and we can refine it any time.